Privacy policy

Last Updated: October 15, 2026

This Privacy Policy describes how Volt Core Inc., operator of LithiumBatteryRepair.com (“Volt Core,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when customers visit our website, purchase services, communicate with us, or otherwise interact with our business.

1. Information We Collect

Depending on how you interact with us, we may collect:

Contact information, including name, email address, shipping address, billing address, and telephone number when provided.

Order and transaction information, including services purchased, order history, payment-related information, shipping/tracking information, refunds, warranties, and customer communications.

Repair and vehicle information, including battery/component part numbers, vehicle make/model/year, VIN when provided or reasonably necessary, diagnostic trouble codes, complete vehicle diagnostic scan reports, photographs, videos, battery test results, repair records, and warranty information.

Website and device information, including IP address, browser type, device information, pages viewed, services viewed, shopping-cart activity, referring source, cookies, and similar website interaction information.

Payment-card information may be processed by Shopify or another payment processor, and Volt Core Inc. may not directly receive or store complete payment-card information.

2. How We Use Information

  • Process and manage orders
  • Provide repair services
  • Communicate regarding repairs
  • Verify service eligibility
  • Arrange shipping
  • Process payments and refunds
  • Evaluate warranty claims
  • Review diagnostic scan reports
  • Provide customer support
  • Maintain repair and transaction records
  • Prevent fraud
  • Resolve payment disputes and chargebacks
  • Handle carrier claims
  • Improve our website and services
  • Maintain website security
  • Meet legal, regulatory, tax, accounting, and business obligations
  • Protect Volt Core Inc., our customers, and others

Where permitted by law, information may also be used for marketing communications according to applicable customer preferences.

3. Shopify

LithiumBatteryRepair.com uses Shopify to support and operate our online store. Shopify may process personal information when customers visit our store, purchase services, complete checkout, or use Shopify-related services such as Shop or Shop Pay. Shopify's processing of information is also subject to Shopify's applicable privacy policies and terms.

4. Disclosure of Personal Information

We may disclose personal information to Shopify and other service providers as reasonably necessary to operate our website, process payments, provide repair services, fulfill orders, arrange shipping, prevent fraud, provide customer support, and perform other business functions described in this Privacy Policy.

  • Shopify
  • Payment processors and financial institutions
  • Shipping carriers, including UPS and FedEx
  • Website and technology providers
  • Email and communication providers
  • Fraud-prevention and security providers
  • Analytics providers
  • Professional advisers, including accountants, attorneys, and insurers
  • Government agencies or law enforcement where required or permitted by law
  • Other providers reasonably necessary to operate our business

Relevant information may also be disclosed when investigating or responding to refunds, warranties, shipping claims, fraud, payment disputes, or legal claims.

5. Cookies and Similar Technologies

LithiumBatteryRepair.com and supporting service providers may use cookies, pixels, tags, and similar technologies to operate the website, maintain shopping-cart functionality, support checkout, remember preferences, understand website usage, improve performance, prevent fraud, measure marketing effectiveness, and provide advertising or personalized experiences where applicable.

Available privacy controls may depend on location, browser, device, and services enabled on our website.

6. Marketing Communications

Where permitted by applicable law, Volt Core Inc. may send marketing communications regarding services or promotions. Customers may unsubscribe from marketing emails through the unsubscribe mechanism contained in applicable messages. Transactional communications concerning orders, repairs, warranties, refunds, or shipping are not marketing communications and may continue when necessary to provide the requested service.

7. Repair Photographs and Documentation

Volt Core Inc. may photograph, video, record, or otherwise document customer batteries and components for repair records, technical analysis, quality control, warranty evaluation, carrier claims, payment disputes, and internal records.

Volt Core Inc. may also use non-identifying repair photographs or videos for educational, promotional, website, social media, or marketing purposes as described in our Terms of Service. Before publicly using such material, Volt Core Inc. will make reasonable efforts to remove or obscure customer-identifying information, including customer names, addresses, shipping labels, and payment information.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain appropriate repair/business records, satisfy legal and accounting obligations, resolve disputes, prevent fraud, enforce agreements, and protect legitimate business interests. Retention periods may vary according to the information and applicable requirements.

9. Security

Volt Core Inc. uses reasonable administrative, technical, and organizational measures designed to protect personal information. No internet transmission, electronic storage system, or security system can be guaranteed completely secure.

10. Privacy Rights

Depending on where you live, applicable law may provide certain rights concerning your personal information, which may include access, correction, deletion, portability, information regarding certain disclosures or processing, or the ability to opt out of certain processing.

These rights are subject to applicable legal exceptions and verification requirements.

Volt Core Inc. may retain information despite a deletion request where retention is required or permitted for legal, accounting, fraud-prevention, warranty, transaction, dispute-resolution, or other legitimate purposes.

Privacy requests may be submitted to info@lithiumbatteryrepair.com.

11. Children

LithiumBatteryRepair.com and Volt Core Inc.'s repair services are intended for adults. We do not knowingly offer repair services to children through our normal business operations. Customers purchasing services must satisfy the age and legal-capacity requirements in our Terms of Service.

12. International Customers

If you access LithiumBatteryRepair.com from outside the United States, information may be processed or stored in the United States, Canada, or other countries where Shopify or our service providers operate. Privacy laws in those countries may differ from those in your country of residence.

13. Business Transfers

If Volt Core Inc. is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be transferred or disclosed as part of that transaction where permitted by law.

14. Legal and Safety Disclosures

Volt Core Inc. may preserve, use, or disclose information when reasonably necessary to comply with law or legal process, respond to lawful government requests, protect legal rights, enforce agreements, investigate fraud, protect customers or others, or establish, exercise, or defend legal claims.

15. Third-Party Services

LithiumBatteryRepair.com may contain links to websites or services operated by third parties. Volt Core Inc. is not responsible for the privacy practices, security, or content of third-party websites and services.

16. Changes to This Privacy Policy

Volt Core Inc. may update this Privacy Policy to reflect changes in our business, technology, services, or legal requirements. The updated policy will be posted on LithiumBatteryRepair.com with an updated “Last Updated” date.

17. Contact Us

For questions about this Privacy Policy or requests concerning personal information:
Volt Core Inc.
1761 N Young Circle, Ste 3
Mailbox #315
Hollywood, FL 33020
USA
Email: info@lithiumbatteryrepair.com
Website: LithiumBatteryRepair.com