Shipping policy

Shipping Policy

📍 Shipping Address

All batteries (repairs and returns) must be shipped to:

Attn: AutoElectronics
120 N Compass Way, Apartment 120
Dania Beach, FL 33004, USA

Please make sure your package is securely packed and includes all required documentation listed below.

1. Shipping for Repair Services (Customer Sends Battery to Us)

If you are sending your battery to us for repair, you are responsible for shipping the battery to our facility.

Please include inside the package:

  • Your full name

  • Return shipping address

  • Order number

  • Proof of purchase

  • Tracking number and shipping receipt must be emailed to: n8nmp8@gmail.com

Turnaround Time:

  • Once we receive your battery, the repair process typically takes 2–3 business days.

  • After the repair is completed, the battery will be shipped back to you using the return method selected at checkout.

2. Shipping for Battery Purchases (We Ship to You)

If you are purchasing a battery from us (no repair service):

  • Orders ship within 2–3 business days after payment is received.

  • Shipping times may vary depending on the carrier and destination.

  • A tracking number will be emailed to you once your order is shipped.

3. Delivery Issues & Delays

We are not responsible for delays caused by the carrier, weather conditions, or incorrect shipping information provided at checkout.
Please verify your shipping address before placing your order.

4. Warranty & Refund Eligibility for Batteries

If you believe the battery is not working correctly:

  1. A full diagnostic scan report from the vehicle is required.

  2. Email the scan report to n8nmp8@gmail.com.

  3. Our technicians will review it to confirm whether the issue is battery-related.

Refunds are issued only after:

  • We confirm the battery is faulty, and

  • The battery is returned in original, unopened, untampered condition.

All refunds are issued minus:

  • Transaction fees (charged by the payment processor)

  • Shipping costs (both directions)

No refund will be processed without a complete scan report.

5. Lost, Damaged, or Stolen Packages

Once a package is scanned and accepted by the carrier, it becomes the carrier’s responsibility.
Claims for loss or damage must be filed directly with the carrier.
We will assist you, but we cannot issue refunds for carrier-related issues.

6. Contact Information

If you have questions regarding shipping, repairs, or order status, please contact us:
📧 n8nmp8@gmail.com